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At the moment, we are not able to offer the possibility of returning a product to the person who has received it as a gift. In order to return the product, please contact the person who purchased the product for you and ask them to follow the procedure for returning orders as stated.

If your return has been made for whatever reasons other than a justified defect or noncompliance of the products, ANA SOUSA offers the shipping costs for the first return. In the event your claim is justified as a defective or noncompliant, we will pay for the ship-to and return-shipping costs. Refunds will be issued based on the original form of payment.